PROBLEM POSSIBLE CAUSE SOLUTION The cleaning water is not warm and the The temperature sensors are not working Reset the product (See 3.6). lights blink 7 times every 5 seconds. correctly. * Th e power supply has been cut. Restore the power connection. The no- zzle will move backwards automatically. The nozzle does not move backwards. The engine of the nozzle has lost its po- Reset the product. (See 3.6). sition. * The pre-set drying time of 3 minutes has This is normal. Reactivate the drying expired. function. The drying stops or it does not work. The infrared sensor has stopped detecting the user. If the position during use is too Sit down correctly. Reactivate the cle- forward, the device might stop detecting aning function. * the user. The temperature of the drying air is set to Increase the temperature by means of The temperature of the drying air is not room temperature. the remote control. warm enough. The air heater is not working. * The seat moves when sitting down. The rear brackets of the seat are not tight Tighten the rear brackets of the seat. enough. * Should the problem persist, please call the Technical Assistance. 22